As a property owner or manager, it’s essential that you do your homework first before hiring a cleaning company. Choosing the right company will ensure your premises get thoroughly cleaned, which translates to great value for your money. With with so many options to choose from, how do you tell which is one the best? Let’s take a look at 5 of the most important factors to consider when hiring janitorial service providers.
Find out what services are offered
In addition to the dusting and vacuuming we know, most commercial cleaners provide many other janitorial services. Take a moment to go through the contractor’s website to find out what is on offer. Some standard services to expect include: carpet and upholstery cleaning, touch point cleaning, hard floor cleaning, touch point cleaning, etc. Finding a company that offers the full range of services means that all your cleaning needs can be met by one service provider.
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Standards and certifications
Be sure to select a cleaning company with the best/highest certifications in the industry. It should ideally also have a quality assurance program, which guarantees the provision of the highest quality of services. It may also help to ask to know about their staff training. A professional cleaning company should have a well-trained team that continually learns about the latest cleaning techniques as well as safety protocols.
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Ask to see proof of insurance as being insured is also important. This ensures that you will not be held liable in case of any accidents within your premises.
Level of experience
You might want to narrow your search down to companies that have been in the cleaning business for a number of years. A well established cleaning company in your area possess the right skills and experience to service your building properly. Also consider the area of specialization for the building cleaning company you choose–commercial, office, industrial, etc.
Beyond experience, the reputation of a company is perhaps even more important. You can find a relatively new commercial cleaning business that has earned rave reviews because of its quality of service. Take some time therefore to read reviews or experiences shared online by other customers. With reviews, you can uncover some good gems, while eliminating potentially risky companies.
Terms in the contract
Besides pricing, the terms of the contract will also include the length of time the company wants to lock you into their service. You may want to avoid signing a long-term contract, unless it’s with a company you’re very happy with. Instead, you may want to find a contract that provides a trial period, or a month-to-month contract. This is so that you wouldn’t get locked in and then find it difficult to choose a different company if or when you wanted to.